iPhone Disconnected Error During a Backup
ITunes could not back up the iPhone because the iPhone disconnected. Register Decipher Backup Repair to fix the errors so you can restore the backup in iTunes. You can download our free trial of Decipher Backup Repair to diagnose the errors in the backup. If the iPhone is not freshly setup, you can also try doing a Reset Network Settings in the Settings app > General > Reset > Reset Network Settings.Īssuming none of these solutions worked, there may be an actual error in the backup you're trying to restore. Slide to power off, wait a few moments, and then power back on. Reboot the iPhone you're restoring, by pressing the top or side (lock) button until a “slide to power off” slider appears. This will fix any potential USB connection errors. Reboot the computer you're doing the restore with. Also, if you have some USB 3 and some USB 2 ports on your computer, try using the USB 2 port. If you have multiple USB ports on different sides of the computer (front and back or left and right side) switch to an entirely different side/set of USB ports. (Feel free to contact us if you need help copying the backup.)Ĭonnect the iPhone to a different USB port on your computer.
#APPLE IPHONE RECOVERY MODE UPDATE#
Update : If you're using a newer MacBook that only uses USB-C, and you're connecting your iPhone to your MacBook using a USB-C hub, we recommend either connecting your iPhone directly to the MacBook using a USB-C lightning cable or copying the backup to another computer with a regular USB port. These can potentially cause USB errors that make the restore process fail. Remove any USB hubs in the connection between your computer and your iPhone.
#APPLE IPHONE RECOVERY MODE HOW TO#
(This is my way of advising you to avoid any solutions that involve deleting the backup!) How to fix iTunes could not restore the iPhone because the iPhone disconnected: If you're getting the iPhone Disconnected error while trying to restore a backup to your device, we need to find a solution that will keep the data you're trying to restore intact. iTunes could not restore the iPhone because the iPhone Disconnected iPhone Disconnected Error During a Restore These solutions are for all iOS devices: iPhone, iPad, or iPod Touch. The solutions for dealing with this are very different depending on if you're backing up or restoring a backup, so jump down to the heading appropriate for your scenario. The stop could be from an error, or from problems the USB connection from the iPhone to the computer. If you're getting an error in iTunes that your iPhone “disconnected” during a backup or restore, this essentially means that the backup or restore stopped when iTunes didn't expect it to.
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